Leading through Learning
The March 2009 issue of Atlantic Monthly featured an article titled, “How the Crash will Reshape America” by Richard Florida, a professor at University of Toronto in Ontario, Canada. I caught the interview on NPR and the idea intrigued me to begin thinking about learning and creativity.
Florida’s primary tenet was that the economic reset the world is feeling know will result in a new economy driven by creativity and knowledge workers. As both a creative and knowledge worker, this was good news to me but caused some reflection about how learning can lead the economic reset and the next economic growth area — knowledge.
Tom Gram wrote about his reading of “The Elegant Solution: Toyota’s Formula for Mastering Innovation“, in a post named for one chapter, Let Learning Lead. Gram’s summary and captured points included how important learning was as the predeccessor for Toyota’s innovation, and in fact all innovation.
In it May argues that learning and innovation are intimately linked but that learning must come first–that it is a precondition for innovation. Through learning, ideas are converted into action.
A chief approach I use when leading training or learning interventions is that I want to create a thinking worker who can use learned knowledge, experience, and demonstrated skill to positively impact the organization. In other words, I don’t want robots, I want knowledge workers. Automatons just won’t do and if we heed Florida’s prophecy, automatons will not add value or grow the economy.
After reading Gram’s post, I headed off to Toastmasters, thinking about how learning was important to me. One of the speech’s delivered was titled, “Acres of Diamonds”. The speech, given by Jim Howe, was a throw back to Russell Conwell. Conwell was the founder of Temple University in Philadelphia, Pennsylvania, USA. Jim’s speech summarized Conwell’s Acres of Diamonds speech which Conwell delivered over 6000 times to raise money to establish Temple University. Jim concluded with the primary point of the speech was that learning, knowledge, are the precursors to growth and riches.
Last night, I lay awake thinking about all these things and something Jim said in his speech. Jim said, “Mike knows”. Apart from the dramatic imagery of using knows in a speech about knowing, the point that I have my acres of diamonds, my precursor to growth, my precondition to innovation and sustainability, and the prerequisite skills for a new economy was particularly salient.
Leaders have long known that learning is a foundational skill to leadership itself. Learning is why my research is taking the profession to a new area so that we understand the impact of using technology in learning interventions. With this new (and old) importance shed on learning as the root of the future, I am re-doubling my efforts to complete my dissertation and get onto the next economy.
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The state of knowledge work today can be summed up in one word. Overload. The key change that will allow innovation and creativity to arise is to reduce (not eliminate) the noise of email, info-feeds, social networks, etc. While these are all incredibly rich sources of input for the kworker, they also overload the senses to the point of paralysis. Our work at Cohesive Knowledge Solutions is focused on increasing the signal to noise ratio of kwork. We have done comprehensive surveillance of the behavior of kworkers (speicifically email, filing and meeting behavior)and the message of overload to the exclusion of real work comes through loud and clear.
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forgot to check the box on follow up comments.
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Bill,
Your point is well taken and I think the reduction in wasteful media is only one element of the whole rise of learning and creativity. The matter includes us owning how, what, why, when, and where we learn.
It is difficult to imagine training leaving the sanctity of a classroom or eLearning suite but my research is showing that people want to come to things on their own and not at the impetus or convenience of someone else. Thus the rise of 2.0 and the voracious appetite of knowledge workers.
Bill, thanks for coming by the Doc Blog and I hope you keep coming back.
Mike
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I came across this quote today. And you should keep this is mind as your designing your project.
According to “Hitchhiker’s Guide to the Galaxy” author Douglas Adams, born on this date in 1952: “A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools
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